1. INTRODUCTION
Protecting its clients and their future is the raison d'ĂȘtre of InsurProtect. Its first priority is to serve them in their best interests & to act in an honest, fair and professional manner for each of them.
To this end and in accordance with the legislation, InsurProtect has taken effective measures to identify, prevent and manage conflicts of interest that may arise in the context of its insurance intermediation activities. These measures are grouped in a management policy on conflicts of interest, of which this document is a summary.
This policy consists inIdentifying all situations where a conflict of interest may develop and generate a material risk of damage to the interests of our clients.Putting in place mechanisms and processes to control these situations.Controlling and maintaining these mechanisms and processes in place to ensure the sustainability of our clients' interests.
On request, you can obtain further information.
2. IDENTIFICATION OF CASES OF POTENTIAL CONFLICTS OF INTEREST
We have identified potential risks of conflicts of interest concerning all parties who may be involved in interactions with our clients.
These parties are:- Clients (among themselves).- InsurProtect (including any person who exercises control over the company).- InsurProtect staff.- Possible sub-agents of InsurProtect.- Insurance companies.- Insurance company personnel.
Taking into account the characteristics of our company & in order to protect our clients, we have identified situations in categories where potential cases of conflict of interest could arise in order to implement measures to ensure the integrity of our advice and management (see below).
We have identified all situations where: The realization of a financial gain or minimization of a loss may be at the expense of the client; the party's interest in the outcome of a transaction/transaction carried out for the client is contrary to the client's interest; or the party's interest in the outcome of a transaction/transaction carried out for the client is contrary to the client's interest.There is a financial or other incentive to favour the interests of another client or group of clients over the client concerned. There is a risk that a party may receive an advantage from a third party in relation to the service provided, other than the normal commissions and fees charged for that type of service. A party would be engaged in the same activity as the client.
3. MEASURES
We have put in place a series of measures to manage these potential conflicts of interest.
These measures include the following:A policy that aims to ensure that each proposal takes into consideration the client's needs and, with regard to savings and investment products, the client's knowledge, experience, financial situation and investment objectives. The establishment of a register of conflicts of interest. Internal instructions setting out the principles and measures to be observed in the management of conflicts of interest. An appropriate remuneration policy. Members of staff may only accept or offer gifts and invitations under certain conditions and provided that their commercial value and frequency are proportionate to the usual business relationships. Organisational measures that guarantee the confidentiality of data communicated by customers. If a specific conflict of interest cannot be resolved, we reserve the right to refuse the customer's request solely in order to protect the customer's interests.
Where the organisational or administrative arrangements for managing conflicts of interest are not sufficient to ensure with reasonable certainty that the risk of harm to the client's interests will be avoided, We will inform the client in writing or in any other durable medium, before acting on their behalf, of the general nature and/or source of such conflicts of interest. The final choice of the follow-up action to be taken in respect of the situation underlying the conflict of interest in question shall be made by the client.
4. MONITORING OF CONFLICT OF INTEREST MANAGEMENT POLICY
In accordance with the regulations, we keep and regularly update a register of conflicts of interest that arise and which carry a significant risk of harming the interests of one or more clients. The inclusion of conflicts of interest in the register may lead to the updating of the list of potential conflicts of interest and vice versa. If necessary, we update/amend our conflict of interest policy.
5.COMPENSATION
Under the new Mifid regulations, effective April 30, 2014, all insurance brokers are required to disclose compensation information. With regard to this new regulation, InsurProtect receives certain commissions that can be considered as "incentives". These financial remunerations are essential to continue to offer the quality of service you expect from us. Remuneration that does not contribute to the quality of service is excluded.
The remuneration we receive is of 2 types: Collection commission: this is part of the insurance premium. Variable commission: this is a commission defined according to objective criteria set annually in agreements between InsurProtect and the various insurers. Its method of calculation varies according to the products and insurers and is intended to remunerate the quality of the relationship between the broker and his insurers. Thus, a commission may be paid for the use by InsurProtect of the various tools and processes put in place by the insurers to ensure the fulfillment of their commitment. This commission does not influence the premiums charged to clients.
6. CONTACTS
For further information about InsurProtect's conflict of interest and remuneration policy, please visit the following address:
InsurProtect srl
avenue Hermann-Debroux 40-42
1160 Brussels - Belgium
Or by email: contact@insurprotect.be